Information you provide
The assessment form collects business name, contact name, work email, phone number, property ZIP code, property type, approximate plant count and service need, plus optional property address, contact preference and notes you choose to provide.
Information not requested
Do not submit payment-card information, Social Security numbers, building security codes, passwords, client-system credentials or sensitive medical information through the public website.
How inquiry information is used
Mr. Bee’s Plant Care reviews inquiries each business day to respond to requests, assess service needs and manage follow-up. Requests are reviewed before information is added to business records.
Technical information
The form records a request ID, submission time, source page, referring website and limited campaign information. To help prevent spam and abuse, the server stores a short-lived coded value derived from your IP address. It does not store the raw IP address with your inquiry or in these abuse-prevention records.
Retention
Pending inquiries are kept for 180 days from receipt unless follow-up is ongoing. Inquiries requiring follow-up are kept for 180 days after the most recent meaningful activity. Inquiries that are declined are kept for 90 days after the final decision; duplicates are kept for 90 days after they have been resolved and documented.
Private inquiry-review logs are kept for 12 months after the final decision. If an inquiry is later transferred to business records, the original inquiry record is kept for 30 days after the transfer is verified. Business records follow a separate retention policy. Records may be kept longer for legal matters or disputes. Deletion is reviewed and carried out manually.
Website analytics
This website does not use advertising trackers, session replay or third-party behavioral profiling. Search-performance tools may be used to understand how people find the website.
Contact
Questions about this policy may be sent to hello@mrbeesplantcare.com.